Note: This video is a last resort when not receiving notifications.
Follow the steps below before going through the instructions in this video…
The first thing to determine is whether or not Ring is connected to your WiFi network.
To test this, press the button on the front of your Ring Doorbell.
After the light stops spinning, check the Recent Activity log on the home page of your Ring App or at http://www.ring.com/account/activity for the test call you just made.
If the test call appears in Recent Activity and you did not get the notification on your Android device, then go through the steps in this video.